Senior Vice President of Operations

Position Title:

Senior Vice President Of Operations

FSLA Status:


Reports To:

Chief Operating Officer


Occasionally - Locally with overnight stays


Division 25 - Corporate

Salary Range:

$200,000 - $250,000

Position Purpose

The Vice President (VP) of Operations will serve as a key member of PCC Logistics’ Executive Leadership Team, reporting directly to the Chief Operating Officer as a trusted strategist and operational manager. The VP of Operations provides the overall vision, direction, strategy, leadership, and management necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and technology systems in place to effectively grow the organization and ensure financial strength and operating efficiency. 

The VP of Operations has direct leadership of our operations including, but not limited to, areas of responsibility of work force management, multiple business units, capacity planning, IT, scheduling, data, and analytics, etc. They will plan, direct, coordinate, and oversee operations activities in the organization, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization.   

General Duties & Responsibilities:

(Subject to change based on Department’s Needs)

  • Collaborates with executive leadership, other divisions, and departments to develop and meet company goals while supplying expertise and guidance on operational projects and systems
  • Collaborates with other divisions and departments to carry out the organization’s goals and objectives
  • Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials
  • Presents periodic performance reports and metrics to the President and other executive leadership
  • Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, warehouse acquisitions, and facilities are in line with the organization's business plan and vision
  • Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution
  • Manages the implementation of operational processes across all business units
  • Establishes and administers the department's budget
  • Partners with Human Resource Department and COO regarding performance trends and retention within the division
  • Identifies training needs and ensures proper training is developed and provided
  • Engages and inspires Division leaders in operational leadership skills; including being a driver of process and culture changes
  • Maintains knowledge of emerging technologies and trends in operations management
  • Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects
  • Analyzes reporting, financials and sales and drives changes needed to remain competitive in all areas
  • Function as the operational counterpart to the COO by managing senior leaders to ensure each team’s goals promote rapid growth, stay within budget, and are executed upon in a timely manner
  • Engender a culture of accountability with strong KPIs that facilitate focus and accurately monitor performance
  • Translate strategic roadmaps into clear and actionable business plans
  • Lead weekly leadership meetings and quarterly off-sites with objectivity, diplomacy, and effectiveness
  • Guide complex, ambiguous business decisions with rigorous analysis and influential communication
  • Full P&L responsibility and ownership of the financial model
  • Understand the mandate of each business function and partner with department heads to lead financial planning processes (i.e., business reviews, budgets, forecasts, long-term plans)
  • Work closely with Management team to oversee key accounting functions, including A/R, A/P, payroll, benefits, employee expenses, audits, compliance, and tax obligations
  • Lead strategic human capital conversations to inform organizational design and development
  • Develop and implement a comprehensive recruiting and retention strategy
  • Manage risk and oversee key legal processes in partnership with our outside Counsel
  • Oversee facilities management to ensure a productive work environment for all employees
  • Performs other related duties as assigned

Required Skills & Qualities:

  • Bachelor’s Degree or equivalent work experience of direct involvement in warehousing, transportation, and/or logistics fields
  • Minimum of 10 years of industry-related experience including three years in upper management required
  • General knowledge of freight, railroad, cargo, etc.
  • Ability to understand and analyze P&L
  • Strong analytical and problem-solving skills, excellent organizational skills and attention to detail and extensive knowledge of the principles, procedures, and best practices in the industry
  • Excellent leadership skills, including the ability to develop trust and credibility, lead by example, and motivate high-performing teams
  • Excellent management skills, including the ability to supervise multiple disparate teams and develop talent
  • Ability to effectively manage multiple priorities in a complex environment

Other Essential Abilities & Skills:

  • Must be detail and service oriented with good computer and organizational skills
  • Must possess excellent verbal and written communication skills in the English language
  • Outstanding interpersonal and people skills, be service-oriented and a true team player
  • Must be flexible and able to adapt easily in a fast-paced work environment
  • Familiar with the Logistics and Transportation Industry

PCC offers great benefits, salary and you will be joining an expanding developing organization with career mobility and great teamwork.


Join Our Team, Apply Today

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